Professional mediation — handshake across a desk

Mediation

Facilitated negotiation to help parties reach a mutually acceptable resolution — efficiently and confidentially.

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Our Approach

What is Mediation?

Mediation is a voluntary, confidential process in which a neutral third party — the mediator — assists disputing parties to negotiate a mutually acceptable resolution. Unlike arbitration or litigation, the mediator does not impose a decision; instead, they facilitate communication and help parties explore options for settlement.

infraADR's mediators bring deep infrastructure industry knowledge to every engagement. This means we understand the technical, commercial, and contractual complexities that underpin construction and infrastructure disputes — enabling more focused and productive mediation sessions.

Mediation is particularly effective for disputes involving ongoing commercial relationships, where preserving the working relationship is as important as resolving the immediate issue.

Benefits of Mediation

  • Confidential and without prejudice process
  • Parties retain control of the outcome
  • Cost-effective compared to arbitration or litigation
  • Faster resolution of complex infrastructure disputes
  • Preserves commercial relationships between parties
  • Flexible process tailored to the specific dispute

How It Works

The Mediation Process

01

Initial Consultation

We discuss your dispute confidentially to understand the issues and assess suitability for mediation.

02

Agreement to Mediate

Parties sign a mediation agreement setting out the process, confidentiality obligations, and mediator appointment.

03

Pre-Mediation Preparation

Prior to mediation, each party meets individually with the mediator in a confidential intake session to ask questions and outline their position. Relevant documentation is provided in advance and reviewed by the mediator before proceedings begin.

04

Mediation Session

Structured sessions facilitated by the mediator to explore interests and develop options.

05

Settlement

If agreement is reached, a binding settlement deed is drafted and executed by all parties.

Ready to Resolve Your Dispute?

Book a confidential, obligation-free discussion to explore whether mediation is right for your situation.

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